- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
what our customers say
I don't trust the dealership or hardly any company with my vehicle, but when I tell you I would take my car to DUO any day I mean it. The customer is always first with this company and they do amazing work no matter what the task is at hand. I strongly advice this company and cannot say enough good things about them. This goes for high end vehicles as well! Try Duo and you won't regret it.
